Job Opportunities

Reservationist/Customer Service Representative

Do you love talking on the phone, looking for a challenging job? Then this position is for you. We are currently seeking enthusiastic and motivated individuals who can take us to an even higher level of customer service. To succeed, you must enjoy the challenge of interacting with people over the phone and exceeding customer expectations. The right candidate should have a minimum of 2 years customer service, reservations or call center experience reflected on their resume. If you have no experience but the willingness to learn and are driven we will train you! This position is a full-time opportunity. Candidate must be available to work weekends.

Our idea candidate possesses, but is not limited, to the following:

• Responding to customer requests for ground transportation service by telephone, e-mail and/or fax
• Convert telephone inquiries into reservations, maintaining acceptable performance statistics and acceptable level of errors
• Provide customer with price quotes and answering inquiries
• Provide customers with travel time from point A to point B
• Planning travel arrangements and assisting customers with any changes and/or cancellations

Professional Qualifications:

• Must be energetic and willing to learn
• Must be able to communicate in a positive, respectful and upbeat manner
• Must be able to thrive in a fast pace environment
• Computer skills: Google maps, data entry, etc.
• Must have excellent communication and problem-solving skills
• Demonstrated working experience using Microsoft Office (word and Excel)
• Must be detail oriented and fast learner
• Must have excellent communication and problem-solving skills
• Must be able to read, speak and write in English clearly
• Good listening skills
• Must be Punctual, reliable and flexible
• Must be able to read, speak and write in English clearly
• Corporate-high profile customer service experience is a plus

Limousine Service of Westchester offers paid vacations and personal/sick time. We pride ourselves in the diversity of our population and our commitment to the training of all employees to further their career development within our organization.

To apply for this position, please call 914-227-9207 to arrange for an interview. You may also email your resume to staffing@lswlimo.com or fax your resume to 914-761-3238.